Use performance metrics to evaluate storage efficiency Nov 19, 2009
MTTR: Mean time to repair or replace a failed component or storage device. Quality of Service (QoS): Refers to performance, availability or general service experience. (Search Storage)
7 The Myth of the "Mid-Tier" CIO Aug 2, 2009
The Myth of the "Mid-Tier" CIO CIOUpdate (CIO Information Network)
Tidal Software Forges Development Agreement with SAP to Integrate Tidal Intelligent Automation Platform with SAP Solution Manager Mar 10, 2009
This integration is intended to reduce mean-time-to-resolution (MTTR) of issues that impact business. It will also help reduce total cost of ownership (TCO) for customers running the SAP NetWeaver technology platform and SAP Business Suite software. (Yahoo News -- Press Releases)
BoxTone Management Software v4.0 for BlackBerry Platform Unveiled at Gartner Wireless & Mobile Summit Feb 24, 2009
BoxTone Management Software v4. 0 for BlackBerry Platform Unveiled at Gartner Wireless & Mobile Summit. (Yahoo News -- Press Releases)